CANCELATIONS:
All bookings must be paid by the client at the time of booking and are subject to cancelation by Toronto School of Drywall (TSD) for, but not limited to, the following reasons:
1- The client's location is outside of the area (generally the GTA) serviced by TSD.
2- The client's location is too far from a previous or subsequent booking for the trainer to be able to travel to the location.
3- The client did not pay for the booking at the time of booking.
4- The client's proposed project and/or expectations of the tutoring service are deemed to be outside of the scope for which the service was designed.
5- Client's are only entitled to one Initial Home Tutoring Session for $99.00 + GST. If a client books a second one, this booking will be canceled by TSD and can, after communication with the client, be converted into a Return Visit Tutoring Session booking.
6- The Client cannot book a Return Visit Tutoring session without first booking an Initial Home Tutoring Session. If a client books one, this booking will be canceled by TSD and can, after communication with the client, be converted into an Initial Home Tutoring Session booking.
REFUND POLICY:
All paid bookings canceled by the client 48 hours or more in advance will be refunded in full.
All paid bookings canceled by the client between 12 hours in advance but less than 48 hours in advance will be refunded to the client with the exception of a $25.00 + GST administration fee.
All paid bookings canceled by the client less than 12 hours in advance will not be refunded to the client.
All paid booking canceled by TSD at anytime will be refunded in full to the client.